Instant Field Manuals
Your techs get instant answers from your own company manuals right on their phone, without having to call the office.
A private messaging bot that knows your company's actual service manuals. Your tech types a question or sends a photo of the unit, and gets a specific, sourced answer in seconds — from your own documentation, not the internet.
This is a real system we've built. Your version will be designed specifically around your workflow, your tools, and your team.
Talk about your versionThe Problem
Your technician is on a job site and can't figure out an error code on a unit you rarely see. They call the office — who doesn't know either. They search the web — 20 minutes gone. That's an hour of billable time burned on a question your manuals probably answered.
How It Works
Step by step
We load your company's service manuals and technical documentation
Your techs text questions to a private bot from the job site
The system searches your manuals first and returns an answer with the source page
If your manuals don't cover it, the AI answers from general knowledge — clearly labeled
What You Get
Everything included
- Searches your own manuals first — answers labeled CONFIRMED or REASONING
- Works via Telegram — no app install, just a text message
- Runs on a private server — your documentation stays in-house
- Manager receives a copy of every question and answer
- Supports text questions and photos of equipment
This Is Built For
- HVAC, plumbing, electrical, and refrigeration companies
- Field service businesses with proprietary technical documentation
- Companies where inexperienced techs frequently call senior staff
This Is NOT the Right Fit For
- Solo operators with no field staff
- Companies with no technical documentation to load
Ready to see if this fits your business?
Book a free 30-minute call. No pressure — just an honest conversation about whether this makes sense for you.
Book a Free Discovery Call