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Instant Field Manuals

Your techs get instant answers from your own company manuals right on their phone, without having to call the office.

Field Service

The problem

Your technician is on a job site and can't figure out an error code on a unit you rarely see. They call the office — who doesn't know either. They search the web — 20 minutes gone. That's an hour of billable time burned on a question your manuals probably answered.

A private messaging bot that knows your company's actual service manuals. Your tech types a question or sends a photo of the unit, and gets a specific, sourced answer in seconds — from your own documentation, not the internet.

Step by step

  1. 01

    We load your company's service manuals and technical documentation

  2. 02

    Your techs text questions to a private bot from the job site

  3. 03

    The system searches your manuals first and returns an answer with the source page

  4. 04

    If your manuals don't cover it, the AI answers from general knowledge — clearly labeled

What’s included

Searches your own manuals first — answers labeled CONFIRMED or REASONING
Works via Telegram — no app install, just a text message
Runs on a private server — your documentation stays in-house
Manager receives a copy of every question and answer
Supports text questions and photos of equipment

A good fit if

  • HVAC, plumbing, electrical, and refrigeration companies
  • Field service businesses with proprietary technical documentation
  • Companies where inexperienced techs frequently call senior staff

Probably not worth it if

  • Solo operators with no field staff
  • Companies with no technical documentation to load

Also worth a look

Tell me the thing your team retypes every week.

Thirty minutes, no pitch. I’ll tell you whether it’s worth automating, roughly what it would cost, and if the honest answer is “don’t bother” — you’ll hear that too.

hello@clearpathflow.io · Raleigh-Durham, NC